Worst customer service experience I have ever had. The lady there got annoyed at me for asking her advice on a colour. She then gave me a completely different colour that I asked for. I did not say anything even though the colour was completely clear. I asked for an extra layer and she was SO rude and told me she would charge me $5 for an extra coat and then denied that she put the wrong colour on even though it was very obvious. She then started saying horrible about me in her language to the other workers there, not knowing I could understand the language. I was polite during the whole encounter but will never ever return after that service.
The staffs are very unprofessional. The lady that did my pedicure basically ruined my nail polish. She touched it while it's still wet and she told me that I am good to go. In addition, she is also very unhygienic. She keeps returning the stuffs that she uses in my nails in the drawer without even cleaning it. They just can't wait to get rid of me. They are supposed to finish at 6pm but they already left at 5:45 pm. This place does not even deserve a one star. Very bad customer service. This is in Level 1 Adelaide central plaza.
fresh &clean salon my nails look beautiful thank you
Went to this nail salon today after having a terrible set of nails done in Citi nails,the girl done a wonderful job repainting and reshaping my nails,wish i had gone there in the first place,I will definitely be returning.
I had my nails done this morningWas a bit unsure to try this place after reading the other reviews but they were the only open shop on Sunday morning in the area so I gave it a goI had a great experience happy with everything The girl who did my nails was polite and did a great job the shop looked clean and the price was reasonable
Tommy Tu Nail & Beauty Salon is an Australian Beauty Salon based in Adelaide, South Australia. Tommy Tu Nail & Beauty Salon is located at Shop 11/Adelaide Central Plaza, 100 Rundle Mall, Adelaide SA 5000, Australia.
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