5
50 Grenfell St, Adelaide SA 5000, Australia
Adelaide, South Australia 5000
(08) 8210 7700

Worst experience ever of a dentist. Left with a massive infection, told to see a specialist for teeth that clearly needed to be pulled, two teeth with bone loss hanging by a thread and I need a specialist to determine that? Dental assistant rolling her eyes when I yelped in pain from the cold test, no xray done, no duty of care provided. It appeared that the dentist had no idea. I will be cancelling my bupa insurance, as will my family. I would say to anyone thinking of coming here, don't.

I was pleasantly surprised. Good Dentist and dental hygienist, particularly given treatment was a lot cheaper than a competitor. Now a new patient.

I had some teeth filling done in January this year, by June, 2 of them had come off. As I couldn't book a dentist the following day to fix up my situation, I had to have my filling done by a hygienist. When the hygienist injected the anethesia, it was too close to my nose, resulting in a very very painful nose for the week after. I dont normally write reviews however this was my experience and Im still coming to Bupa because that is the Health care I am with.

highly recommend i see Dr Angela Pierce shes the best , she does my teeth on Tuesday i had no pain she will definately be my preferred dentist and hygenist from now on

I had no pain or visible issues when I walked-in the clinic, I wanted to do a check-up and a clean (I wasnt given the complementary dental package after the clean which is a standard practice in all clinics). I saw the dentist and she did X-rays and advised that I need to do 2 fillings. She did the 2 fillings about 2 months ago and I still cannot eat at all on one of the fillings (and cant eat hard food on the other even though its on a different side). I went back few times about this, only to be told at the end that I need to see a specialist (just like the same scenario as the previous review). The other option I was given is to do a root canal (which is basically killing the root so that I dont feel the pain). I requested that they pay for the specialist check-up fee because the damage was done/felt post-treatment. They rejected my request and their office manager said to me (while literally laughing at my concerns) that this (post-treatment damage and customer dissatisfaction) happens all very often, implying that this is not a special case!!!! So, according to their office manager, post-treatment damage and customer dissatisfaction are common experiences at the Bupa Dental clinic. I have talked to a lawyer and will be filing a complaint within the department. The message for everyone here: AVOID this clinic or go at your own cost walking out with damaged teeth is apparently a very common experience at the Bupa dental clinic.

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Bupa Dental Adelaide — Dentist in Adelaide

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Bupa Dental Adelaide

Dentist at 50 Grenfell St, Adelaide SA 5000, Australia. Here you will find detailed information about Bupa Dental Adelaide: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 6:00 PM
  • Tuesday
    8:00 AM – 6:00 PM
  • Wednesday
    8:00 AM – 6:00 PM
  • Thursday
    8:00 AM – 6:00 PM
  • Friday
    8:00 AM – 5:00 PM
  • Saturday
    Closed
  • Sunday
    Closed

Rating

3
/
5
Based on 5 reviews

Contacts

Categories:
State:
South Australia
Address:
50 Grenfell St, Adelaide SA 5000, Australia.
City:
Adelaide
Postcode:
5000

About Bupa Dental Adelaide

Bupa Dental Adelaide is an Australian Dentist based in Adelaide, South Australia. Bupa Dental Adelaide is located at 50 Grenfell St, Adelaide SA 5000, Australia.


Please contact with Bupa Dental Adelaide using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Bupa Dental Adelaide opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Bupa Dental Adelaide

  • Sara Dale
    Added 2018-10-09
    Worst experience ever of a dentist. Left with a massive infection, told to see a specialist for teeth that clearly needed to be pulled, two teeth with bone loss hanging by a thread and I need a specialist to determine that? Dental assistant rolling her eyes when I yelped in pain from the cold test, no xray done, no duty of care provided. It appeared that the dentist had no idea. I will be cancelling my bupa insurance, as will my family. I would say to anyone thinking of coming here, don't.
  • Sam
    Added 2017-09-13
    I was pleasantly surprised. Good Dentist and dental hygienist, particularly given treatment was a lot cheaper than a competitor. Now a new patient.
  • Vivienne Nguyen
    Added 2017-07-03
    I had some teeth filling done in January this year, by June, 2 of them had come off. As I couldn't book a dentist the following day to fix up my situation, I had to have my filling done by a hygienist. When the hygienist injected the anethesia, it was too close to my nose, resulting in a very very painful nose for the week after. I dont normally write reviews however this was my experience and Im still coming to Bupa because that is the Health care I am with.
  • mina haris
    Added 2017-01-26
    highly recommend i see Dr Angela Pierce shes the best , she does my teeth on Tuesday i had no pain she will definately be my preferred dentist and hygenist from now on
  • FSF
    Added 2016-04-23
    I had no pain or visible issues when I walked-in the clinic, I wanted to do a check-up and a clean (I wasnt given the complementary dental package after the clean which is a standard practice in all clinics). I saw the dentist and she did X-rays and advised that I need to do 2 fillings. She did the 2 fillings about 2 months ago and I still cannot eat at all on one of the fillings (and cant eat hard food on the other even though its on a different side). I went back few times about this, only to be told at the end that I need to see a specialist (just like the same scenario as the previous review). The other option I was given is to do a root canal (which is basically killing the root so that I dont feel the pain). I requested that they pay for the specialist check-up fee because the damage was done/felt post-treatment. They rejected my request and their office manager said to me (while literally laughing at my concerns) that this (post-treatment damage and customer dissatisfaction) happens all very often, implying that this is not a special case!!!! So, according to their office manager, post-treatment damage and customer dissatisfaction are common experiences at the Bupa Dental clinic. I have talked to a lawyer and will be filing a complaint within the department. The message for everyone here: AVOID this clinic or go at your own cost walking out with damaged teeth is apparently a very common experience at the Bupa dental clinic.
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