City Realty / Phillis Real Estate advertise properties using outdated photographs sometimes up to 10 years old which do not even remotely reflect the present states of their properties. They expect tenants to cover the costs of any damages which have occurred within the last decade despite a tenancy only beginning 6-12 months prior. Furnishings are often broken upon arrival and requests for repair or replacement are acknowledged but never acted upon. If more than 50% of the property's light bulbs and appliances are functioning upon arrival you're very lucky. The cost of fixing and replacing these items is then placed on the tenant at the conclusion of their lease, despite months of requests to repair being sent to their office and the items in question still remaining out of order. You are still expected to pay the full rent whilst your appliances are broken. Staff are often rude and unhelpful, demonstrating little knowledge of their properties or how to perform their responsibilities in even the most basic fashion. Bond will be deducted from tenants if even a single crumb is found on the premises after departure and requests to return to the property to remove said crumb are ignored. On several occasions it was claimed that rent had not been received despite having multiple receipts for the payments in what I can only assume is a lame attempt at further extortion. Be prepared to make your life hell for the duration of your business with City Realty/ Phillis real estate. I am happy to say that not I or anyone I know will have anything to do with these greedy vultures ever again.P.S. You can spot the fake reviews very easily, they are all short sentences between 10-20 words and end in an exclamation mark. City Realty put as much effort into their fake reviews as their fake occupation at least they are consistent!
I read the reviews here and didn't think they would be that bad. But their even WORST. Avoid like the plague. I don't know how they get away with scamming renters off their deposit for their own mistakes. You have been warned!
I am confirming other negative reviews of this real estate agency. If I could give a 1/2 star rating, I would. They are a first class example of why real estate agents have a bad reputation and need their whole industry's code of conduct regulated by law. City Realty will promise you the world and only deliver you an Atlas. Their management of my property scored an F for FAIL. Their 'senior' property manager tried to constantly manipulate the truth and blamed everyone (e.g. the tenants, us, contractors) but herself for her mismanagement of the property and her own lack of knowledge. City Realty cost us real money by not being pro-active and of course refused to put their money where their mouth is. Protect your hard earned dollars and investments and stay away.
Do not go here. Do not. Do not. Do not. You will be disappointed! You have been warned!!!! Pathetic. Rude. Out there for your money!!!!!!
Do not recommend!!! Rent statements for 3 months with out any funds from tenant!! No rent money at all! Never claimed any water bills, I then needed to pay that my self! Never did any inspections!! I AM NOW MANAGING MY OWN PROPERTIES! Bunch of clowns!!
City Realty is an Australian Real Estate Agency based in Adelaide, South Australia. City Realty is located at 43 Sturt St, Adelaide SA 5000, Australia.
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