Even though they are not at the airport, when you google Adelaide car hire airport, Apex comes up, only when you have entered all the details, suddenly information about the shuttle comes up and you realise that theyre NOT at the airport. I decided to still go with them as I had a brilliant experience with them in NZ. Well, what a mistake! The shuttle turned up quickly, but 1/3 of the way in to go to the Apex office, the shuttle turned back to pick up more passengers, so our time spent in the shuttle was much longer. I wasnt happy about it as I was travelling with a 4 year old and there were no special car seats or seatbelts for a child on the shuttle. The process from arriving at the office to actually getting a car was very long, the longest Ive experienced! Despite telling on the booking that we will need a child seat, it wasnt installed. The guy who was dealing with us had no clue how to do it and was attempting to install it for a very long time, it wasnt secure at all and only when a colleague came to a rescue, the seat was finally adequately installed. The car itself was filthy, there were some white splashes all over the interior doors and crumbs on the seatbelt. Definitely dont recommend! Pay a bit more and go with a company which actually is located at the airport.
Pick up location of the vehicle was not clear on the booking so we ended wasting time waiting for the van pick up to the car location which took ages due to bad traffic. Car we got was old and the service was mediocre at best. After returning the vehicle was told rudely to wait for the van so we ended up getting an Uber back to the airport. Would not recommend!
Best car rental services I've had so far. They have helped me to resolve several issues during the rental services. 10/10 would recommend.
Hired a car for 10 days with full insurance and recieved a 2018 Corolla, which was a beautiful car.Pick up and drop off were exceptionally easy. Thank you for providing me with a new car during my time in Adelaide.
Rented a mid size hatchback here in Adelaide for our holiday after getting positive experiences renting from their NZ branch. Everything went smoothly and the airport shuttle services are very prompt. Staff are very helpful and kind to advise on the queries we have on the car rental. Would recommend it to anybody who wants a hassle-free car rental at a reasonable rate.
Apex Car Rentals Adelaide Airport is an Australian Car Rental based in Adelaide, South Australia. Apex Car Rentals Adelaide Airport is located at 219 Marion Rd, Adelaide SA 5033, Australia.
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